A career as a field technician is often a career in technology. Field technicians operate on the route between an employer and customers or a work facility, such as a power plant. These trained professionals are responsible for installing, updating, or repairing certain services a customer subscribes to, ranging from telephone, cable, and satellite TV to Internet service. Jobs in this field require the technician to obtain a standard driver’s license and be prepared to climb to certain heights in some cases.
Any field technician position should be filled by people who are good at customer service. The work requires not only entering the residences and businesses of clients, who are foreigners but also communicating with people to advise them on the operation of the equipment of the respective departments. Additionally, if customers are having issues with their services, the field technician’s responsibility is to diagnose the problem and determine if a product needs to be replaced. It is possible that someone fulfilling a field technician role would be willing to work weekends and work overtime.
Electrical service technicians not only need to be comfortable with people but also handle cables and wires. These professionals must adhere to safety standards as defined by any regional code or employer. Field technicians in this industry may need to install or maintain electrical systems. Formal training will likely be necessary, but it can be waived with industry experience in some cases. Reading and interpreting blueprints may be required, and technicians should be comfortable drawing sketches and writing written reports based on their experiences.
Field technicians who install cable or digital subscription line (DSL) services may be responsible for providing bundled product packages to customers. Common services include television, high-speed internet, and telephone lines. These technicians can also install home theater systems and other video and entertainment products. The scope of work ranges from repair to installation of these services, in addition to problem prevention and equipment testing along the way. Part of the responsibility of field technicians is to keep the trucks used for the job filled with adequate inventory so that the tasks can be completed in one visit.
Often, professionals in this industry can receive training from an employer and the level of education required in high school or equivalent. Benefits associated with careers as field technicians can include a pension plan and health benefits. Field technicians may also receive free service for some products.
A technician can come from the world of the automotive industry, such as IT, telecommunications, quality, distribution, or even construction. Here are the main technician profiles, with information about their remuneration, the necessary training, and mission.
Industrial maintenance technician
The access expert is responsible for identifying, with regard to industrial electrical and mechanical equipment, the causes of breakdowns in control, regulation, information processing or telecommunications systems. In the event of a malfunction, he must diagnose and repair or change the defective device. It also plays an evolutionary maintenance role. That is to say, its intervention serves to optimize and improve the safety and performance of equipment to either renew them or install new ones.
• Training: Bac pro maintenance of industrial equipment, Bac pro aerostructure technician, BTS industrial maintenance, DUT industrial engineering, and maintenance …
• Salary: between 1,500 and 2,000 €
• Evolution: team leader, maintenance manager
Mechanical manufacturing technician
The main tasks of the mechanical manufacturing technician are to carry out, from the drawing files, the manufacture, adjustment, assembly, and control of mechanical parts. He carries out design work in the design office of an industrial company. It must therefore offer solutions for the creation of certain products or their improvement, in compliance with regulations, health and safety rules and procedures.
• Training: DUT undue maintenance
trielle or mechanical engineering, BTS mechanics and industrial automation, BTS maintenance, BTS industrial control …
• Salary: between € 1,700 and € 1,900
• Evolution: senior technician, engineer
The after-sales service technician (SAV) is the guarantor of the quality of a product or service sold by a company for which he works. Its purpose is to meet customers’ needs by satisfying their complaints related to the operations of a product. It manages the repair operations for defective products and tests their effectiveness. He finally draws up a mission activity report to the hierarchical superiors.
• Training: Professional baccalaureate with a specialization in the aeronautical industry sector, Bac + 2 in the field of aeronautics
• Salary: between 1,600 and 2,500 €
• Evolution: Supervisor, workshop manager, team leader
The climatic engineering technician is responsible for the technical control of the installations concerning air conditioning, ventilation systems, heating, and any other climatic installation. He must ensure the proper functioning of his equipment, and if necessary, organize the intervention of the teams. This is a highly sought-after profile by both construction companies and service companies responsible for operating and maintaining facilities.
• Training: Technical baccalaureate in maintenance of energy and climate systems, BTS fluids, energies, environment
• Salary: between € 1,300 and € 2,400
• Evolution: site manager, plant manager, sector or agency manager as team supervisor
The workshop technician ensures the proper functioning of production equipment. He participates in improving the quality of machines, by intervening directly or by following recommendations for action from the team leader. The shop technician is the person best placed to ensure the maintenance of the machines, so he can technically advise the workers but does not exercise authority over them. It is, therefore, a profession that requires good technical knowledge and operational skills.
• Training: Technical or professional baccalaureate, BTS, DUT in the field of the specialty
• Salary: between € 2,240 and € 3,900
• Evolution: workshop manager